How to return an item?

According to the Tunisian Consumer Code, the customer has 10 days from the receipt of their order to exercise their right of withdrawal.

Return conditions:

  • Product must be unopened, unused and in its original packaging.


  • Return shipping costs are borne by the customer (except in case of error by ISN Supply).


  • Refund within 10 days after receipt and validation of the return.


Return procedure:

  1. Contact us at contact@impactnutrition.com.tn.


  1. Provide your order number and the reason for the return.


  1. Wait for our shipping instructions.

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