Program Impact Fidelity: Your Performance Rewarded

The Impact Fidelity program is an exclusive reward system designed to recognize the commitment of athletes and customers in the Impact Nutrition community.

⚙️ Valuation Mechanism
Reference Ratio: 100 Impact Points = 6,500 DT.

Nature of the Program: Accumulated points constitute a deferred commercial discount. They do not represent a fiduciary currency and are neither transferable nor redeemable for cash.

📈 Acquisition Strategies (How to earn points?)
The accumulation of your loyalty capital occurs through various interaction levers:

Nutritional Investment: Each product generates a specific number of points (indicated on its data sheet).

Note: Points are credited as soon as the order status changes to "Completed" (delivery and payment validated).

Welcome Bonus: 50 points offered upon validation of your first order to start your counter.

Community Expertise: Each certified review (left after a real purchase) is rewarded with 10 points. Your feedback helps the community and earns you points.

Annual Celebration: A 100-point bonus automatically credited on your birthday (as indicated in your profile).

🔓 Terms of Use (Redemption)
Trigger Threshold: The conversion into a basket discount is accessible as soon as your balance reaches 1,000 points (equivalent to 65 DT).

Validity Cycle: Your points are active for 12 months from their date of acquisition. After this period, they expire without compensation.

Consultation: Your balance and history of earnings are available in real-time in your customer account, under the "My Loyalty Points" section.

⚠️ Restrictions and Exclusion Conditions
To preserve the economic balance of the program, the following rules apply:

Non-cumulative Promotions: Points are not generated on items already on promotion, nor when using a discount code or voucher.

Balance Adjustment: In case of order cancellation or product return, the associated points are automatically deducted from your account.

Reservation Clause: Impact Nutrition reserves the right to modify the conversion scale, suspend the program or cancel points in case of suspected fraud or abuse, without notice.

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